FAQ: Cases and Sessions
Check here for a list of questions that may arise from the time you are contacted about a new case through its conclusion.
- Can I use ADR Notable in a remote mediation session?
- I am a single practitioner; should I still set up My Firm?
- I am a mediator for several different organizations. How do I associate a new Case with the correct Firm?
- How do I move my cases from my old firm to my new firm?
- I created a Checklist in My Library but it doesn't show up in my Case. Why not?
- Where is the Checklist folder?
- Why does my Checklist not have a way to check off items?
- What is difference between Case ID and External Case Number?
- What are the options for adding parties comprised of several separate entities?
- What is the difference between Case Report Notes and Administrative Notes in the Case Setup?
- How do I invite a colleague to join my case?
- Can ADR Notable help me do a conflict check?
- How do I set the status of a Case?
- How can I amend or edit a Note that I have already entered on My Noteboard?
- Why can I not see all the documents from My Library when I open the Files folder from the Case Dashboard?
- What is the Retained Documents folder?
- What does it mean to archive a case?